Customer Project Manager (FR/ENG)

Hello, Bonjour! Are you the bilingual with a knack for project management we're looking for? 

Do you get energy from leading customer onboarding, manage key projects, and support sales teams? Are you interested in the in the dynamic field of district & communal heating? Keep reeding!

But first, let us introduce ourselves 👋

We are Zero Friction. We offer reliable and efficient B2B SaaS platform for district & communal heating and cooling suppliers and building managers. We are serving small to Enterprise customers and shaking things up in the district heating and cooling market. Without major investment, billing and cost allocation of collective heat and other energy types is fully automated. We are fully in the scale-up phase and mentality, where we like to work together to build a success story. Ready to fight friction with us? 🚀

🤓 Main responsibilities

• Be the primary contact for our new customers
• Oversee and support new customer onboarding processes
• Work closely with the sales team to provide essential support and drive sales efforts
• Efficiently manage customer projects and ensure timely follow-up
• Provide training and education sessions for customers and team members

👂 Does This Sound Like You?

• Experience in a similar (project management) role
• Fluent in French and English 
• Strong skills in managing and following up on projects
• Accurate worker and detail-oriented
• Affinity with the sector

🤝 What's our offer?

• High-impact position in a fast-growing company
• A competitive salary package that is optimized to your individual needs
• A lot of responsibilities from day one, to fully use and develop your knowledge & skills
• Flexibility in working hours and location (hybrid work possible!)
• Fun and relaxed atmosphere in a team of young, ambitious people

🤩 Excited?

Don't hesitate to apply. You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability.