Head of Product

Are you a strategic thinker with a passion for SaaS, smart teams, and building products that make a real impact? 🌍 At Zero Friction, we’re looking for a Head of Product to take the lead in shaping our product vision and scaling our product organization as we grow across borders. You’ll turn our long-term strategy into a clear, actionable roadmap and build a high-performing team that brings it to life — from concept to launch and everything in between.

If you're excited about leading product in a fast-moving scale-up, aligning cross-functional teams, and helping energy suppliers go digital with confidence, we’d love to meet you! 💡

But first, let us introduce ourselves 👋

We are Zero Friction. We offer reliable and efficient B2B SaaS platform for district & communal heating and cooling suppliers and building managers. We are serving small to Enterprise customers and shaking things up in the district heating and cooling market. Without major investment, billing and cost allocation of collective heat and other energy types is fully automated. We are fully in the scale-up phase and mentality, where we like to work together to build a success story. Ready to fight friction with us? 🚀

🤓 Main responsibilities

• Translate Zero Friction’s company vision into a strategic product roadmap

• Define and implement a product strategy that’s innovative, scalable, and international-ready

• Align product initiatives across marketing, sales, customer success, and engineering

• Ensure regulatory compliance and localization across all markets we serve

• Champion customer needs across the business and improve retention through product excellence

• Introduce robust systems for technical support, product analytics, and roadmap planning

• Foster a data-driven product culture with clearly defined success metrics

• Present and pitch roadmap priorities to the board and the broader organization

👂 Does this sound like you?

• Proven experience scaling SaaS products in B2B markets — ideally in a niche industry

• Strategic mindset with a hands-on, executional attitude

• Strong leadership experience across cross-functional teams

• Experience with agile methodologies and driving change in fast-moving environments

• Excellent storytelling and presentation skills

• Familiarity with the energy market is a plus

• Fluent in Dutch and English (French/German nice to have)

🤝  What's our offer?

• High-impact position in a fast-growing company

• A competitive salary package that is optimized to your individual needs

• A lot of responsibilities from day one, to fully use and develop your knowledge & skills

• Flexibility in working hours and location (hybrid work possible!)

• Fun and relaxed atmosphere in a team of young, ambitious people

🤩  Excited?

Don't hesitate to apply! You can do so in Dutch or English. 👇

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability.